Rules, privacy, and the fine print.

By using LostLobby, you agree to use the platform in good faith and follow these terms, privacy practices, and community rules. LostLobby exists to help people reconnect with old gaming friends through gamertags, usernames, games, platforms, locations, communities, and gaming eras.

Your choice about optional analytics is separate from these Terms. LostLobby does not treat continued browsing as consent to optional analytics.

LostLobby is not affiliated with, endorsed by, or connected to Microsoft, Xbox, Sony, PlayStation, Nintendo, Valve, Steam, Blizzard, or any other gaming company or platform. All trademarks, logos, and brand names belong to their respective owners. References to games, platforms, and eras are for identification purposes only.

You may only post gamertags, usernames, memories, and information that you have the right to share. Do not post private addresses, sensitive personal information, or information about another person that should not be public. Do not impersonate anyone or post abusive, harassing, hateful, threatening, deceptive, spammy, or illegal content.

LostLobby does not tolerate harassment, hate speech, threats, abuse, impersonation, spam, scams, or misuse of the platform. Profiles, Callouts, Contact Requests, and other content that violate these rules may be blocked, restricted, archived, or removed.

Repeat or serious violations may result in profile or account restrictions. LostLobby may preserve limited moderation, report, block, security, and anti-abuse records when reasonably necessary to protect users and the platform.

LostLobby may collect your email address, authentication and account information, profile details you choose to provide, gamertags, usernames, games, platforms, gaming eras, locations or broad regions, biography text, Callouts, Contact Requests, reports, blocks, notification records, payment-unlock status, and support communications.

LostLobby and its service providers may also process technical information needed to operate and protect the service, such as IP address, browser and device information, timestamps, request logs, security events, and pages requested.

Information you publish in a profile or Callout may be visible to visitors and search engines. This may include gamertags, usernames, games, platforms, years active, gaming eras, broad locations, biography text, and memories.

Optional Discord and Steam contact details are stored separately from ordinary public profile information. They are handled through LostLobby's protected contact features and should only be added when you are comfortable sharing them with eligible LostLobby users.

LostLobby uses information to create and manage accounts, display profiles and Callouts, help people search for old gaming friends, process Contact Requests, provide notifications and paid supporter features, prevent abuse, enforce limits, investigate reports, improve site reliability, answer support requests, and protect LostLobby and its users.

LostLobby Contact Requests are controlled one-message requests and are not an open direct messaging system. The receiver may accept, deny, block, or report a request.

LostLobby may store request status, sender and receiver identifiers, limited request content, blocks, reports, rate-limit events, filter results, and other safety records. These records help prevent repeated contact, spam, harassment, and attempts to bypass platform safeguards.

LostLobby uses necessary cookies or similar browser storage for account authentication, security, session management, and remembering your privacy choice. These functions are needed for signed-in features and for the site to remember whether you accepted or rejected optional analytics.

LostLobby uses Google Analytics 4 only when you choose to accept analytics. Google Analytics helps LostLobby understand general site usage, such as pages viewed, approximate traffic patterns, device or browser category, and how visitors move through the site.

When analytics is accepted, Google Analytics may use first-party cookies such as _ga and measurement-specific _ga_* cookies to distinguish visitors and sessions. LostLobby has disabled Google advertising storage, Google Signals, and ad-personalization signals in its analytics configuration.

Analytics remains disabled unless you accept it. Rejecting analytics does not prevent you from using LostLobby. Your analytics choice is stored in your browser for up to approximately six months unless you change it or clear your browser storage sooner.

You can change your decision at any time by selecting the permanent Cookie Settings button shown on LostLobby. Disabling analytics updates your choice and LostLobby attempts to remove accessible Google Analytics cookies from your browser.

Google may process analytics information under its own privacy and data-protection terms.

LostLobby uses trusted service providers to operate the platform. These may include Vercel for website hosting and delivery, Supabase for database and authentication services, Stripe for payment processing, Google Analytics when analytics is accepted, and email-delivery or support services.

Service providers may process limited information necessary to provide their services, protect their systems, comply with law, and prevent fraud or abuse. LostLobby does not sell personal information and does not give advertisers access to private LostLobby account data.

LostLobby may offer one-time supporter features, including Location Callout access or additional posting capacity. Payments are processed by Stripe or another clearly identified payment provider.

LostLobby may store payment status, product type, user or profile identifiers, transaction references, and unlock status. LostLobby does not store full payment-card numbers on its own servers.

LostLobby keeps information for as long as reasonably needed to operate the service, provide requested features, protect users, enforce platform rules, resolve disputes, prevent fraud or abuse, maintain required business records, and meet legal obligations.

You may contact LostLobby to request access, correction, or deletion of account information. Some limited information may be retained or anonymized when reasonably necessary for security, moderation, fraud prevention, payment records, legal compliance, or the protection of other users.

Self-service profile and account-management controls may be added or expanded. Until those controls are available, deletion and correction requests may be sent to support@lostlobby.gg.

LostLobby uses reasonable safeguards such as HTTPS, authentication, access controls, database policies, protected server routes, rate limits, moderation tools, safety filters, and trusted infrastructure providers. No website or online service can guarantee perfect security.

LostLobby currently uses preset avatars rather than open public image uploads. This helps reduce impersonation, copyright, moderation, and inappropriate-content risks.

LostLobby is not intended for children under 13. LostLobby does not knowingly collect personal information from children under 13. A parent or guardian who believes a child under 13 submitted personal information should contact support@lostlobby.gg.

LostLobby does not guarantee that a particular person will be found, that profile information is accurate, or that another user will respond. Users remain responsible for deciding what information to share and whether to communicate outside LostLobby.

LostLobby may update this page when the service, providers, laws, or privacy practices change. The current effective date will be displayed below.

Material changes may be communicated through the site when appropriate. A new analytics choice will be requested when reasonably necessary. Continued browsing is not treated as consent to optional analytics.